Manage subscription
Subscriptions purchased through Apple or Google are managed in the store account used to subscribe. EFS support can help with access or restore issues.
No. Store subscriptions are managed by the Apple or Google account used to subscribe. EFS support can help with app access and restore issues, but cancellation, renewal and plan management happen through the store.
This page is draft website-prototype wording. Final cancellation and management guidance requires Mark approval before public billing or store-console use.
Google Play subscriptions are managed in the Google Play account used to subscribe. Users should use Google Play subscription settings to manage renewal, change eligible options or cancel.
App Store subscriptions are managed in the Apple account used to subscribe. iOS wording should be reviewed again when TestFlight and App Store billing work resumes.
EFS support can help users understand app access, restore behavior, validation states and account-access issues. It should not promise to cancel a store-managed subscription for the user.
Final wording should align with Apple and Google policies, final store product setup and EFS entitlement rules. This prototype does not make live access or renewal claims.
Existing subscribers who expect access should try the approved restore route and contact support before starting another subscription.
Final Apple and Google guidance, support contact details and external help-link use remain pending Mark approval.
For app access or restore issues, use the approved support route once confirmed. The local prototype route is Support.