Subscription help

Subscription Help

EFS subscriptions are prepared as store-managed plans. Access should change only after Apple or Google purchase or restore evidence is validated by EFS.

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Are subscriptions live from this page?

No. This is local prototype support wording. Public paid access remains blocked until support, privacy and terms pages are live, mobile-readable, tested and Mark-approved, and until purchase, restore and backend validation gates are closed.

The current plan context is monthly, quarterly and annual. Final prices, offer wording and availability must come from the store metadata and approved release plan.

Available plan context

EFS support copy currently refers to monthly, quarterly and annual subscription periods. This page does not publish prices or guarantees because live store metadata and Mark approval remain required.

Store-managed billing

Once live, subscription billing, renewal, plan management and cancellation are handled by Apple or Google through the store account used to subscribe.

Backend validation

Access in EFS should only change after purchase or restore evidence is checked by the EFS backend. Local store state alone should not be treated as a final entitlement decision.

Existing subscribers

Existing Apple and Google subscribers are a continuity requirement. Restore and validation support must be ready before existing users are asked to rely on the new subscription flow.

Access not showing

If a future purchase or restore appears successful but access does not show, users should contact support with app version, platform, device model and a short issue summary, without sending receipt or payment details.

Approval status

Subscription support wording is draft-only until Mark approves the route, wording, support contact and final store-facing use.

Support contact

The public support email or contact route is pending Mark confirmation. For this local prototype, use Support as the provisional route.